Need Better Reports, Metrics & Dashboards than Track-It! Offers

Replace Numara Track-It! help desk software with Giva Cloud Computing

Has your organization outgrown Track-It!? We know that you need to measure performance with metrics, charts and graphs to reward stakeholders and take action when necessary. Our visual tools allow you to analyze data and proactively highlight trends and patterns early on.

Each report features our Giva Easy Three-Click Reporting™ engine that allows you to quickly build standard and completely customizable Report queries.

• Intuitive human friendly Report user interface
• Export Reports to Adobe® PDF (with color output) and CSV file
• Email Reports on-the-fly
• Schedule Reports for automatic email delivery
• WYSIWYG browser printing

Click for IT Help Desk Reports, KPIs & Metrics examples

Click for Customer Service Reports, KPIs & Metrics examples

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