"Day in the Life" Demonstration

Giva eAssetManager User

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Giva eAssetManager Benefits

Giva offers an industry-leading comprehensive asset management solutions to track hardware and software history, license status and ownership. Giva eAssetManager™ provides an excellent solutions complement to Giva eHelpDesk. IT staff need to make decisions about assets everyday. Having asset information readily available can save your organization time and money.

Giva eAssetManager provides the following benefits:

• Faster Diagnosis of Hardware and Software Problems –  Desktop technicians can use prior service events and problem resolution histories of an asset to help resolve current problems more quickly. Giva eAssetManager provides "Medical Charts" for each asset to track lifecycle events in hardware, software, firmware and configuration to help quickly understand and diagnose problems.
• Provides Data to Make Strategic Purchasing Decisions –  When you need to set corporate standards for asset acquisition, the Asset Repair Frequency Report will provide a great deal of data to help make more informed decisions. For example, if from the report you know that over a 12-month period laptops from one vendor have a higher frequency of problems than from other vendors, then this information can help set corporate asset acquisition policy.
• Project Management Capability to Scope and Plan Corporate Upgrades –  Do you need to scope out the work required for an upcoming hardware or software upgrade? The Inventory Count Report can provide a report of all assets by manufacturer and model number allowing you to easily scope the size of the project. You can then plan your upgrade by departments so that customer training and scheduling are optimized. You can also use Parent/Child tickets to manage the project. The parent ticket would track the upgrade overall and each child ticket would track the work for each asset upgraded.
• Manage Leased Assets More Effectively and Plan for Transitions –  The Leased Asset Aging Report allows you to evaluate the timing of leases coming to an end and plan for the return of assets. You can also use this report to plan in advance if any hardware or software needs to be removed from the asset. This report will also allow you to plan in advance for training on new assets so that your employees remain productive while learning new technology.
• Powerful Tools for Data Mining of Asset Information –  Customizable Giva reports allow you to perform data mining on all of your asset information.
• Streamline Physical Inventory –  Giva eAsssetManager will allow you to run reports of all the assets in your inventory which can then be used to verify assets during a physical inventory.
• Eliminate Unnecessary Work –  The last thing you want to do is spend time working on hardware that is covered under warranty. A quick check of the vital asset information will determine if the asset is still under warranty. If the hardware is under warranty, then you can send it back to the vendor.
• Protect Company Assets –  When employees leave your company, the Assets by Customer report will give you a listing of what assets are still assigned or loaned to them.

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