"Day in the Life" Demonstration

IT Change Manager

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Change Wrap-Up

Most of the tasks the Change Manager must do to wrap-up a change are under the "Change Wrap-Up" tab. The purpose of the Change Management process is to learn from experience. The wrap-up encourages documenting problems that occurred during the change so others will learn and SOPs updated. In addition to the tasks listed above in the Status = CLOSED, the Change Manager has the option to enter change costs if your organization wants to track the cost of changes. These optional categories are: Total Material Cost, Total Resources Cost and Total Charge Back Cost if you are charging back expenses to a department.

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