"Day in the Life" Demonstration

IT Change Manager

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Reports

Report Tab

Giva eChangeManager has many pre-defined reports to help the Change Manager manage the change process. Under the Reports tab, you will find links to the reports.

Report Features

All reports have features in common to give you more flexibility.

Data Download

• The "Create Download" link allows you to download the report data for use in other applications such as Microsoft® Excel or Mircosoft® Access
• The "Create PDF" link allows you to create an Adobe® PDF file of the report.
• The "Email PDF" link allows you to create a PDF file of the report and email that PDF file.

Data Sorting

Every report has multiple views. Simply click on the column heading to sort by the data in that column.

Drill Down

Every report has embedded hyperlinks that allow you to drill down to see the raw data. For example, a report may show a simple view of the change totals for each service group. If you click on a single service group name, the report changes to show each RFC for that service group.

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