"Day in the Life" Demonstration

IT Change Manager

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Forward Schedule of Changes Report

This report lists all currently scheduled changes. You may query for Service Group(s) and a date range. The date range automatically defaults to the start date = "today + 1 day" and the end date = "today + 31 days." This makes it easy to see what changes took place in the last 24 hours and those scheduled for the next month. This report lets the IT Help Desk plan support resources based on the volume and types of changes scheduled.

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