"Day in the Life" Demonstration

IT Change Manager

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Change Request Search Options

Embedded email hyperlinks

All automated email notifications contain hyperlinks to the request. Since you do not have to open your browser or do anything special, this makes it easy to view, edit and do the tasks requested.

Search by request number

As you saw on the Home Page, there is an input field to enter the request number. Often you are familiar with request numbers of your current projects. Just enter the number and click the search link.

Advanced search

You initiate the advanced search from the Home Page by clicking on "Search Change Requests". This is a four-step process. First, enter your search criteria any way that you want. Second, select the date range. Third, indicate which fields to search. Fourth, hit the "Search" button.

The search produces a list of all requests that match your criteria.

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