"Day in the Life" Demonstration

IT Change Manager

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Add/Edit Benefit Values

For the Change Manager to prioritize and categorize a RFC, he must understand the benefit this change has to an individual or to the business. Enter your own benefit values. Set the presentation order in the "Number" column. Examples are Major, Significant, Minor, and Low. Entering is easy to do. When initially configuring Giva eChangeManager, simply enter all your values in the large white box separating each entry with a comma. Giva recommends that you clearly define and document your benefit categories for consistency between each RFC.

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