"Day in the Life" Demonstration

Business-to-Business Customer Support

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Report Features

Data Download

• The “Create Download” link allows you to download the report data for use in other applications such as Microsoft® Excel
• The “Create PDF” link allows you to create an Adobe® PDF file of the report.
• The “Email PDF” link allows you to create an Adobe® PDF file of the report and email that PDF file.

Data Sorting

Every report has multiple views. Simply click on the column heading to sort by the data in that column.

Drill Down Capability

Every report has embedded links that allow you to drill down to see the raw data.

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