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IT Help Desk Administrator
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Other Giva eHelpDesk Configuration Options
There are also 25 configuration options that can be enabled in Giva eHelpDesk. This provides a wide range of flexibility. These options are in the areas of Tickets, Assignees, Users, Customers and Service Request Business Rules.
This is all that it takes to setup Giva eHelpDesk. By planning ahead and using our pre-deployment setup worksheets you can be ready to accept customer requests in just a few days.
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