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"Day in the Life" Demonstration

Help Desk Analyst

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Major Outage – Closing Service Request & Report

The Tsunami Monitor helps track the status of the situation. When the Tsunami event is over and you want to close the request, you have the option to close all requests at once or close them individually.

At anytime during the emergency and when it is over, a report is available that will show the impact of the emergency.

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