"Day in the Life" Demonstration

Help Desk Analyst

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My Ticket Count Report

Setting goals and measuring your progress is a great self-performance measurement process. Giva eHelpDesk makes it easy with many Easy Three-Click Reporting choices. The My Ticket Count report is specific to the person logged in and allows you to specify a date range and will give you the number of tickets you opened, closed and the percentages based upon all tickets over that date range.

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