"Day in the Life" Demonstration

Customer Support for Employees

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New Ticket Confirmation

After you submit a service request, the application redirects your browser back to the Home Page and provides a numeric service request confirmation. In addition, the employee/customer will automatically receive an email confirming the same.

The following shows how the service request submission is complete and that the new ticket number is 1863. Note ticket 1863 is a link so you can go directly to the ticket and verify what you entered.

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