"Day in the Life" Demonstration

Copy Center Manager

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Edit Service Request: Multiple Types

When you select a "Machine" the dynamic form expands with new sections to choose an "Operator." The form now shows an Operator selection menu, Meter Start, Meter End, and Waste data entry fields for each machine. The operator can enter meter reads and account for any waste so that all copies are accounted for. Management reports are available for all of these fields.

Figure 14: Details Screen (Expanding Details)

You can assign the service request to any onsite employees in the Copy Center or to any one of your offsite Copy Centers that handle overflow. Selecting an assignee automatically changes the status to "ASSIGNED." Upon completing the service request, you change the status to "CLOSED."

Figure 15: Service Request Assignee & Status

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