"Day in the Life" Demonstration

Copy Center Manager

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Job Details

All service request fields, including the field names, drop-down menus, layout, etc., are completely customizable during set-up. You can customize these dynamic forms to fit your specific business needs.

The forms adjust as selections are made and data is entered. In the example below, the requestor selects three menu items from the "Type." This causes the form to dynamically expand creating data entry sections for Black & White, Color, and Transparencies. You can set default values for any field. Also, you can associate values with any fields so that Giva eServiceDesk can perform calculations.

Figure 3: Detail Screen with three copy types chosen

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