Giva – Web-native IT Help Desk, Customer Service, Knowledge Management, IT Change Management, Service Request, and Sales Request Solutions
 

 

Sign up for a free trial of the Giva Service Management Suite™

Sign up for a trial of the Giva Service Management Suite™ Free Giva Trial

 

Needs Analysis Tool

Clarify your solution requirements Download Needs Analysis Tool

 

Vendor Evaluation Tool

Compare and evaluate vendors Download Vendor Evaluation Tool

 

Giva Whitepapers

Learn about current industry best practices Download Vendor Evaluation Tool

 

Giva Service Management Suite™ Demo Center

Experience the Giva Service Management Suite™ Giva Demo Center

 

Print This Page Send To Colleague

"Day in the Life" Demonstration

Law Firm Litigation Support Professional

<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 >>

Creating a Service Request

We will first look at how a litigation support service request is created by your law firm. We will use Skadden Arps as an example law firm.

Someone in the Litigation Support department of Skadden Arps has already logged into Giva eServiceDesk. They open up a service request using this interface.







<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 >>