"Day in the Life" Demonstration

Outsourced Litigation Support Service Provider

<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 >>

Creating a Service Request

In order to demonstrate the ease of use of Giva eServiceDesk, we will look at the workflow process of how your team might work with a law firm to accept and process litigation support projects.

We will first look at how a litigation support project is created by one of your law firm customers, Skadden Arps.

Someone in the Litigation Support department of Skadden Arps has already logged into Giva eServiceDesk. They open up a service request using this interface. Note that they do not see a menu of all of Merrill’s law firm customers. They are a "Child" company and only can access data in their own company.

<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 >>