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"Day in the Life" Demonstration

Support Department Professional

Facilities, Finance, Word Processing, Litigation Support, Copy Center

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User Interface

We are now going to look at Giva eServiceDesk from the perspective of the people who are in the various support departments handling the service requests.

All user interfaces look and act the same. The only thing that changes is the Service Desk selected. This makes training and internal support easy and efficient.






Figure 18: Home Page (Generic)

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