"Day in the Life" Demonstration

Support Department Professional

Facilities, Finance, Word Processing, Litigation Support, Copy Center

<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 >>

Edit Service Request: Summary View

Jane enters ticket 17 into the search field and retrieves the service request. The "Ticket Summary" tab is a summary of all the relevant information in the service request. The section "BLACK & WHITE" was dynamically created because under "Type", the employee selected, "Black & White." Jane can now assign the job to a specific copier. The Copy Center configures this customizable form to fit their business requirements.

Figure 20: Ticket Summary Screen (A)

<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 >>