"Day in the Life" Demonstration

Support Department Professional

Facilities, Finance, Word Processing, Litigation Support, Copy Center

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If the "Litigation Support Project" nature of request is selected, then a customized details pop-up screen opens for data entry. At this moment, only a few fields can be completed as the project is just starting. However, the rest of the information can be added as the project progresses. There is a complete history of all the activity in the service request history.

Figure 34: Create Ticket Details (Lit Support)

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