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Free Vendor Assessment Tool

Help Desk & Customer Service Software Best Practices

Objectively evaluate competing solutions. Compare vendors on an "apples to apples" basis.

Giva Vendor Analysis ToolThis vendor assessment tool from Giva will help you compare different software vendors and create a request for proposal (RFP) based on industry best practices.

This tool will help you:

  • Determine evaluation criteria and assign weights to rank their importance to your company
  • Objectively compare features and functionality across different solutions
  • Evaluate acquisition and lifetime costs that you should consider in determining your total cost of ownership
  • Better compare each vendor’s pricing and understand the true lifetime TCO of your purchase
  • Send a questionnaire to each vendor of interest so they can "score" themselves on your criteria
  • Provide a guide for live demonstrations, enabling you to score each vendor on each feature
  • Establish a priority for each feature based upon your unique requirements
  • Calculate how each vendor meets your requirements

To download your free Vendor Assessment Tool, just simply fill out the three required fields in the form below and click on "Submit."

Required Fields:

First Name: 

Last Name: 

Email Address: 


(NOTE: Please use your company email address as spam filters on free email accounts like Gmail and Yahoo will not reliably deliver attachments.)

I am interested in vendor assessment for the following areas. Check all that apply.
 

Optional Fields:

Company Name: 

Telephone Number: 

  Ext.

Time zone: 

Other Information and Questions: 

Per the Giva Privacy Policy, we will not share your information.

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