Giva – Web-native IT Help Desk, Customer Service, Knowledge Management, IT Change Management, Service Request, and Sales Request Solutions
 

 
 

Inbound Outsourcing Customer Service & Outsourced Call Center Services

Return on Investment (ROI) Comparison

A Giva Solutions Consultant will prepare a Return on Investment (ROI) Analysis comparing your current customer service or call center software with the SaaS based Giva Service Management Suite.

With Giva, outsourcing customer service & call center clients on average experienced a:

  • 45% decrease in annual recurring costs (Giva annual subscription cost was 45% less than annual software maintenance)
  • 90% decrease in implementation time and cost
  • 80% decrease in headcount required to maintain service desk application
  • Eliminated all servers, software and upgrade costs

To speak with a Giva Solutions Consultant about how the Giva Service Management Suite can save you money, fill out and submit the following form.

First Name: Last Name:
Telephone Number:   Ext.  
Time Zone:
Email Address:
(NOTE: Please use your company email address. We do not accept non-corporate email addresses.)
Company Name: Number of Employees:
Job Title: Primary Responsibility:
Country:
City: State:
I am interested in the following areas. Check all that apply.
 

Other Information and Questions (optional):

Per the Giva Privacy Policy, we will not share your information.

Needs Analysis Tool

Clarify your solution requirements Download Needs Analysis Tool

 

Vendor Evaluation Tool

Compare and evaluate vendors Download Vendor Evaluation Tool

 

Sign up for a free trial of the Giva Service Management Suite™

Sign up for a trial of the Giva Service Management Suite™ Free Giva Trial

 

Giva Whitepapers

Learn about current industry best practices Download Vendor Evaluation Tool

 

Print This Page Send To Colleague

Share/Bookmark Link

© 2011 Giva, Inc.   All rights reserved.   Terms of Use    Privacy Policy