Backed Out Changes Report-IT Change Management Software

Easy-to-use Backed Out Changes Report-Giva eChangeManager

Changes are backed out when the change did not go as planned. This report allows you to query by Service Group(s), Priority(s), Scope(s), Change Category(s) and date range. The Change Manager uses this report to gather information for constant change process revisions for improving customer satisfaction. The goal should be no backed out changes. Reviewing data from this report should help you achieve that goal.

 

To learn more, view the eChangeManager demo!

Client Success

MetroHealth System Logo
  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
Athens Regional Health System Logo
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
Santé Health Systems Logo
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 50% increase in productivity by using Giva's integrated custom forms
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use