Giva Blog
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Change Category Report-IT Change Management Software
Easy-to-use Change Category Report-Giva eChangeManager
The Change Manager uses this report to gather information about the types of requested changes. Such information is useful for detecting vulnerability in the infrastructure (e.g. to many bug fixes). This report allows you to query by Change Category(s), Service Group(s), Priority(s), Scope(s) and date range.
To learn more, view the eChangeManager demo!
- 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
- 60% reduction in the 5 year Total Cost of Ownership (TCO)
- Saved at least 1 FTE due to lower ongoing administration
- Saved 1 week per month due to easy to use reports
- Increased to 90% achievement in meeting service level agreements
- 70% reduction in generating reports and admin; eliminated 35 hours/month
- 50% faster to create/assign a service request
- 60% increase in information captured during the initial phone call
- 50% increase in the number of service requests created due to intuitive design
- 80% increase in productivity by using Giva's dashboards and reports
- 60% increase in meeting service level agreements
- 50% increase in productivity by using Giva's integrated custom forms
- 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
