Knowledge Management is a discipline
Many people think knowledge management is just software but it is much more than that; knowledge management is a discipline.
Knowledge Management is a discipline that takes a comprehensive, systematic approach to the information assets of an organization by identifying, capturing, collecting, organizing, indexing, storing, integrating, retrieving and sharing them. Such assets include (a) the explicit knowledge such as databases, documents, environmental knowledge, policies, procedures and organizational culture; and (b) the tacit knowledge of its employees, their expertise and their practical work experience. It strives to make the collective knowledge information and experience of the organization available to individual employees for their use and to motivate them to contribute their knowledge to the collective assets.
See https://www.givainc.com/knowledge-base-software.htm for Screen shots and Report examples.
See https://www.givainc.com/knowledge-base-software.htm for a White Paper on Knowledge Base ROI.