Build a Business Case To Purchase a Help Desk-Check Signer Pain

IT Help Desk Cloud Computing– 4 Sources of Check Signer Pain

 

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Giva can help you build a business case to present to your CIO, VP Customer Service or Executive Director/Technology Committee to authorize a purchase of help desk or customer service software. We have some valuable tools to do this; and we have the expertise to help you build a business case that will justify a purchase, if really needed. Sometimes a purchase is not needed. Folks think that they need a new application when what they really need is just some new processes and procedures. Giva can help guide your company in this decision.

 

Click "Download White Paper" to read more about how to determine if Check Signers have significant pain.

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Client Success

MetroHealth System Logo
  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
Athens Regional Health System Logo
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
Santé Health Systems Logo
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 50% increase in productivity by using Giva's integrated custom forms
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use