Privacy Measures for Healthcare HIPAA Compliance

HIPAA Compliance

Being HIPAA compliant is a must for companies involved in healthcare. In 2009 the U.S. government passed the Health Information Technology for Economic and Clinical Health Act (HITECH) specifically requiring audits by the U.S. Department of Health and Human Services' Office for Civil Rights. There are many ways to ensure that your business is HIPAA compliant, such as having secure software. To do that, raising privacy and security standards is of the utmost importance. Here are a couple of steps you can take to keep your protected health information secure and ready yourself for HIPAA audits.

  • Training

    One of the most important things you can do is train your employees. By empowering employees to independently claim responsibility for patients and their privacy, you can combat accidental breaches. Companies can hire Chief Security Officers (CSO), but training employees to be very conscious about the information they handle will reduce costs and potentially lead to more accountability. Protected Health Information (PHI) is something that cannot be leaked and employee training creates one more layer of protection. Further, healthcare employees need to be extra vigilant with regard to spam, viruses, malware and ransomware.

  • Secure Communication

    Employees should not discuss sensitive information in public rendering it vulnerable to be captured by the wrong parties. Having secure communication systems in place such as encrypted mobile devices, messaging programs and secure email servers encourages conscientiousness in employees and protects communications. Similarly, it protects this information from the public. Secure messaging systems have also been proven to increase productivity and facilitate quick communication, providing benefits outside of HIPAA compliance.

By taking these simple measures to improve the security of your communications, you can protect yourself from easily preventable breaches. In healthcare, privacy and confidentiality are important values. Working to maintain these values will bring patients and employees alike peace-of-mind and guarantee the best service possible.

Client Success

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  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
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  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
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  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms