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Look for Hackers to Target Healthcare in 2015

Healthcare Data Hacking

Now more than ever, businesses need to be diligent about securing customer information. According to a recent news article, 2015 could be the "Year of the Healthcare Hack." Hackers could target both healthcare and insurance companies in order to secure customers personal information. The No. 2 U.S. health insurer, Anthem Inc., disclosed a breach of its database that has affected nearly 80 million records leading to investigations by state and local authorities. While in the past, cybercriminals have focused on the financial and retail sector; the new target is less-secure medical data. That being the case, many businesses are starting to focus more on security. According to research analyst Stephanie Balaouras at Forrester, "If your company execs are smart, they will make protecting customers' data and preserving their privacy one of their top business and social responsibilities in 2015." (Forrester)

With all the benefits of Healthcare Information Technology, the obstacle of cyber attacks must be addressed as well. Many businesses have prospered because of HIT and will continue to do so in the future.  However, being proactive in addressing this security issue must be a priority for all businesses in 2015 in order to secure customer information. The Reuters article above mentions that "UnitedHealth Group Inc. and Aetna Inc. have been warning investors about the risks of cyber crime since 2011." Warning investors is important; preventing hackers from stealing customer information is paramount. In meeting the strict HIPAA compliance regulations for cyber security, Giva can be the answer to businesses concerned about this problem. For more information read 7 Key elements of Giva's HIPPA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

Value in Healthcare Information Technology (HIT)

Healthcare Information Technology

In a digitized world, one of the greatest conveniences is health information technology (HIT). Considering nearly everyone in the US is a consumer of healthcare, there are numerous benefits to adopting electronic health records. The evidence report, Costs and Benefits of Health Information Technology, outlines a few. Health information technology is a means of electronically storing, recording, accessing, or transferring a patient's medical records. This includes health and medical history. Not only is this paperless and perhaps more reliable, but it allows for "clinical decision-making and disease management." It also allows for prescription filling, test ordering, and care reminding. For example, the system can provide alerts for necessary patient vaccinations or send a prescription to be filled at a pharmacy convenient to the patient. Overall, health information technology improves the efficiency of healthcare - a highly profitable, nationwide business.

However, adopting HIT is costly and requires change in the organization. It is considered an investment, but perhaps a necessary investment in terms of economic advancement. In non-financially focused studies concerning adoption of HIT, areas of improvement included increased productivity by the healthcare provider, improved patient safety and, subsequently, fewer adverse drug events (ADE) and time spent in hospitals to treat ADEs, and better physician decision-making. For example, the ability to reduce the "ordering of redundant clinical laboratory tests could produce an annual savings of $35,000 in laboratory charges." It is economically beneficial to improve the efficiency of healthcare.

In a day and age where nearly everything is digitized, it is only fitting a business as widely used as healthcare should follow suit. Adopting health information technology will improve provider efficiency while increasing consumer centeredness. Electronic health records are more personalized, more organized and more efficient. Although implementation of HIT is an expensive adjustment, benefits for both provider and consumer are apparent. Healthcare efficiency is important to society as a whole.

With efficiency of digital access to healthcare records comes the necessity of increased data security measures. The Federal Health Insurance Portability and Accountability Act of 1996, known as HIPAA, was passed to establish a national framework for security standards and protection of confidentiality with regard to health care data and information. Fortunately, Giva makes HIPAA compliance very easy for our customers. The data center, hardware and software infrastructure of Giva's cloud help desk & customer service software meet the very strict HIPAA compliance regulations. See 7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

Are You HIPAA Compliant? - The Rise of Healthcare Data Breaches

A recent report by the Identity Theft Resource Center should heighten the level of concern of a number of healthcare companies. According to statistics compiled in 2013, the healthcare sector now accounts for 43.8% of total reported data breaches. That is the most of any sector. The reason is likely two-fold. First, the healthcare industry is subject to some of the strictest reporting requirements in the U.S. economy. These strict regulations force healthcare companies to publicly report information on all large data breaches. Second, hackers are increasingly recognizing healthcare companies as a valuable source of personal information. Hacking accounted for over a quarter of reported data breaches in 2013. Healthcare companies must become more aware of these external threats.

The Health Insurance Portability and Accountability Act (HIPAA) along with other federal requirements make strict security measures and data encryption methods a necessity for healthcare companies. Failure to implement these standards leaves these companies vulnerable to an attack. Companies are subject to federal punishments if a data breach occurs due to relaxed security measures. These include large fines and financial penalties. Given that the healthcare industry is now a popular victim of hackers, healthcare companies cannot afford to assume their security measures are sufficient.

Thankfully, Giva makes HIPAA compliance very easy for our customers. The data center, hardware and software infrastructure of Giva's cloud help desk & customer service software meet the very strict HIPAA compliance regulations. For more information visit 7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

Are You HIPAA Compliant? - Healthcare Information Safety

A recent report from the Washington Post offered some sobering news about the safety of information in the healthcare industry. According to the United States Department of Health and Human Services (HHS) 3.6 million patient records have been stolen from health firms via hackers since 2009. This statistic does not include the most recent hacking of Community Health Systems which lost 4.5 million records to a group of Chinese hackers earlier this year. Large data breaches are not the only concern. In 2012, HHS received 21,194 reports of small data breaches from healthcare companies.

Healthcare companies should be wary. According to a 2013 study conducted by the Healthcare Information and Management Systems Society only 69% of health security professionals said their company had established a data breach plan. The organization concluded that the healthcare industry has only reached an "average level of maturity" on security issues. This statement should be concerning to healthcare companies. Strict regulations in the Health Insurance Portability and Accountability Act (HIPAA) and further provisions tied to the 2009 stimulus require healthcare companies to comply with firm security measures. Companies that fail to comply with these measures and are subject to a data breach face many severe consequences. Large financial penalties are in place and companies often suffer backlash.

Fortunately, Giva makes HIPAA compliance very easy for our customers. The data center, hardware and software infrastructure of Giva's cloud help desk & customer service software meet the very strict HIPAA compliance regulations. For more information visit 7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

Are You HIPAA Compliant?

Earlier this year medical records of 4.5 million patients were stolen from Community Health Systems (CHS) by a sophisticated group of Chinese hackers. According to the Washington Post the names, birth dates, telephone numbers, and social security numbers of patients were copied and transferred from the company's systems. This information has been protected under the Health Insurance Portability and Accountability Act (HIPPA) for the last decade. As required by federal law CHS notified all impacted patients and provided them with free identity theft services. The company’s liability insurance was expected to absorb the major financial impacts of the data breach. Their mandated Security and Exchange Commission Filing stating the consequences of the breach was published on August 18 and can be found here.The Health Insurance Portability and Accountability Act requires all companies contributing to healthcare services to protect patient’s personal health records with strict security and data encryption measures. Companies that suffer a data breach due to relaxed security measures can be found in violation of federal law. Penalties are strict. Significant fines that can jeopardize a company's financial standing and reputation are charged per incident. According to the FBI, the digitization of medical records has encouraged hackers to increasingly target healthcare companies. Strong security measures that align with strict HIPAA regulations are now required of all healthcare providers.

Fortunately, Giva makes HIPAA compliance very easy for our customers. The data center, hardware and software infrastructure of Giva's cloud help desk & customer service software meet the very strict HIPAA compliance regulations. Click on: 7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

 

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