Giva Blog
Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

Giva Announces Outstanding Nursing Student Scholarship!

Giva Medical Scholarship

Giva's Corporate Outstanding Nursing Student Scholarship is for anyone currently enrolled in an accredited nursing program in the United States or Canada. This scholarship grant is aimed at assisting nursing students further their education.

$1000 scholarships will be awarded to students currently enrolled in an accredited nursing program in the United States or Canada who write thoughtful essays in answering the following questions:

How will you use your talents and education to make the world a better place for future generations? What are your career and personal goals and why?

The essay needs to be between 600-1000 words, and must be received by Giva no later than September 1st or March 1st of each year. A current resume must also be included with the essay. Giva will choose the scholarship winners and will award the scholarships by November 15th and May 15th of each year. Students can only apply once in any 12-month period.

For more information, please see visit our Giva Semi-Annual Outstanding Nursing Student Scholarship. Submit your application and essay today!

Giva Announces Excellence in Medicine Student Scholarship!

Giva Medical Scholarship

Giva has just announced its Corporate Excellence in Medicine Student Scholarship, which is for anyone currently enrolled in an accredited school of medicine in the United States or Canada. This scholarship grant is aimed at assisting medical students further their education.

$1000 scholarships will be awarded to students currently enrolled in an accredited school of medicine in the United States or Canada who write thoughtful essays in answering the following questions:

How will you use your talents and education to make the world a better place for future generations? What are your career and personal goals and why?

The essay needs to be between 600-1000 words, and must be received by Giva no later than September 1st or March 1st of each year. A current resume must also be included with the essay. Giva will choose the scholarship winners and will award the scholarships by November 15th and May 15th of each year. Students can only apply once in any 12-month period.

For more information, please see visit our Giva Semi-Annual Excellence in Medicine Student Scholarship. Submit your application and essay today!

Giva Becomes Member of Toronto-Based TechConnex

TechConnex

Giva is pleased to announce its new membership with TechConnex, a Canadian-based industry association, bringing together tech companies to share best practices, business insights and bright ideas.

Giva has successfully established itself in the Canadian business market and continues to deepen its roots through TechConnex via learning, collaborating, and leading with the best.

TechConnex is the only member-directed industry association in the Greater Toronto Area representing great strength and network with its 30-year history. Offering a vast and versatile array of programs, training, events and synergistic networking opportunities to its members, TechConnex provides a foundation on which companies and recognized leaders in business and technology can perch, meet, grow and contribute with unlimited potential.

"Giva is excited to become a member of TechConnex in Canada, and we look forward to engaging with local peers and leaders towards mutual benefit and success for our collective industries and customers," commented Ron Avignone, Giva Founder.

Patrick Shaw, Executive Director of TechConnex, said, "We welcome Giva and look forward to facilitating and assisting in their success and presence in the Greater Toronto region, as well as benefiting from their extensive knowledge and expertise in the cloud industry in Silicon Valley."

Giva Student Scholarship and Worldwide Community Ambassador Award Winner - Malerie Pratt

Student Scholarship Award Winner

Giva is very pleased to congratulate Malerie Pratt, 2015 recipient of Giva's Student Scholarship and Worldwide Community Ambassador Award!

Ms. Pratt is enrolled at Oregon Health and Science University. Upon receiving the award, Ms. Pratt responded, "Thank you so much for this amazing opportunity of receiving the Giva Scholarship. My goal is to become a doctor and work in under-served communities in rural and inner city areas, both in the United States and in developing countries. I am currently a first year medical student at Oregon Health and Science University, where I am actively pursuing my dreams of becoming a physician to help those in need. Thank you again for this incredible opportunity."

"Giva is proud to support students like Ms. Pratt who pursue their dreams and strive tirelessly to change the world through their hard work and dedication. Her personal vision of helping others will certainly inspire the next generation of exceptional and selfless individuals. Congratulations, Malerie," said Ron Avignone, Founder of Giva.

For more information on Giva's Student Scholarship and Worldwide Community Ambassador Award and other scholarships, please visit our scholarships page.

Congratulations again to Malerie Pratt!

Giva Announces New Partnership with Pacen Corp Pty Limited

Pacen Corp

In its ongoing effort to deliver unequaled value to customers around the world, Giva is excited to announce a new partnership with Pacen Corp Pty Limited., based in North Sydney, Australia. Pacen Corp. specializes in the distribution of IT Service Desk and Asset Management solutions throughout Australia, New Zealand and the Pacific Rim region. In its vision to partner with global leaders for enterprise management, Pacen Corp. offers qualified practitioners in Change Management, Incident Management, Service Desk and ITIL "Best Practice" processes and procedures.

Pacen's strong market knowledge and expertise creates a timely and unified platform partnership with Giva, both of which are poised to offer superior solutions to Australia and the entire Asia Pacific region's growing demand for cloud-based IT Service Management.

"We look forward to working alongside the Giva team in providing the highest quality of products and service to the Asia Pacific Region", said Enzo Casali, General Manager of Pacen.

Giva has established a firm corporate commitment to the Asia Pacific region by hosting cloud-based applications on server farms in Australia. The speed and responsiveness of Giva's cloud IT Service Management applications are unparalleled. All customer data is stored locally on server farms in Australia to assure the highest levels of data security and privacy for organizations in the Asia Pacific region.

Giva offers a suite of exceptional and highly differentiated cloud-based IT Service Management and Customer Service products which excel above the competition as evidenced by the business results achieved by customers and direct comparison of Giva such as ManageEngine Service Desk Plus, SysAid Cloud, Salesforce.com RemedyForce and FrontRange Solutions HEAT products. Giva's satisfied customers reported measurable improvements as follows:

Saint Elizabeth Health Care: 90% reduction in the time required to configure/customize Giva

Miles & Stockbridge P.C.: 70% decrease in number of tickets that remain open from day-to-day

EDIMS: 100% faster application responsive/speed

Miles & Stockbridge P.C.: 70% increase in IT productivity in using the dashboards and real-time reports

Gordon & Rees LLP: 60% increase in meeting Service Level Agreements (SLAs)

Sante Health Systems: 50% increase in productivity by using Giva's integrated custom forms

"The demand for cloud-based application solutions in Australia and New Zealand is growing exponentially, and we are excited to work with the dedicated and highly skilled Pacen team to meet those demands head-on", said Ron Avignone, Giva founder.

About Giva

Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership. Giva is a private company headquartered in Santa Clara, California serving delighted customers worldwide.

About Pacen

Pacen Corp specialises in the distribution of Service Desk and Asset Management solutions throughout Australia, New Zealand and the Pacific Rim region.

For more than twenty years, it has distributed its products directly to corporate, government, education, and non-for-profit organisations; coupled with services for effective implementation, customisation and technician training.

Giva Announces New Partnership with Bellridge Pty Limited

Bellridge Pty Ltd

Giva is very pleased to announce a new partnership with Bellridge Pty Limited, linking arms to provide unparalleled value to its customers around the globe. Bellridge, with locations in both Sydney and Auckland, represents a very strong, well established presence in providing integrated IT solutions and stellar technical support to organizations throughout Australia, New Zealand and the Asia Pacific region.

Bellridge's strong regional knowledge, expertise and reputation as a value added reseller, paired with Giva's easy-to-use cloud-based solutions, creates a powerful synergistic team to meet the growing demand in the Asia Pacific region for cloud IT Service Management.

"We look forward to working alongside the Giva team in providing the highest quality of products and services to the Asia Pacific region", said Jon Alexander, Director of Bellridge.

Giva has established a firm corporate commitment to the Asia Pacific region by hosting cloud-based applications on server farms in Australia. The speed and responsiveness of Giva's cloud IT Service Management applications are unparalleled. All customer data is stored locally on server farms in Australia to assure the highest levels of data security and privacy for organizations in the Asia Pacific region.

Giva offers a suite of exceptional and highly differentiated cloud-based IT Service Management and Customer Service products which excel above the competition as evidenced by the business results achieved by customers and direct comparison of Giva to BMC Track-It! and BMC Footprints, Salesforce.com RemedyForce, FrontRange Solutions HEAT, and SysAid Cloud products. Giva's satisfied customers reported measurable improvements as follows:

Saint Elizabeth Health Care: 90% reduction in the time required to configure/customize Giva

Miles & Stockbridge P.C.: 70% decrease in number of tickets that remain open from day-to-day

EDIMS: 100% faster application responsive/speed

Miles & Stockbridge P.C.: 70% increase in IT productivity in using the dashboards and real-time reports

Gordon & Rees LLP: 60% increase in meeting Service Level Agreements (SLAs)

Sante Health Systems: 50% increase in productivity by using Giva's integrated custom forms

"The demand for cloud-based application solutions in Australia and New Zealand is growing exponentially, and we are excited to work with the dedicated and highly skilled Bellridge team to meet those demands head-on", said Ron Avignone, Giva founder.

About Giva

Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership. Giva is a private company headquartered in Santa Clara, California serving delighted customers worldwide.

About Bellridge

For nearly a decade, Bellridge has been providing integrated IT solutions to institutions throughout Australia and New Zealand. Widely known for their ease-of-use, affordability and high level performance; SMEs, large enterprises, non-for-profits and government organisations across all industries have benefited from the solutions Bellridge.

Bellridge is focused on providing the highest level of service to their customers through their experience and expertise; and can offer help with every aspect of IT investment, including:

  • Pre and post sales support and new products enquiries
  • Pre and post technical support
  • License renewals and upgrades
  • Professional Services, including implementation, customisation and training.

To this end, Bellridge has offices in Sydney and Auckland if your organisation needs local support and Professional Services.

2014 Giva Student Scholarship and Worldwide Community Ambassador Award Winner

Student Scholarship Award Winner

Giva is very pleased to congratulate Rushabh Malde, 2014 recipient of Giva's Student Scholarship and Worldwide Community Ambassador Award.

Mr. Malde is currently attending Columbia University's Mailman School of Public Health pursuing his Master's Degree in Healthcare Administration. Upon being notified of his award, Mr. Malde said, "I am elated to be awarded the Giva Student Scholarship and Worldwide Community Ambassador Award. I am really thankful for Giva to consider me worthy enough to be a recipient of this prestigious award. I am very happy with the appreciation you have for my vision. Thank you again."

"Unfortunately, too many people today strive for just being 'very good' at what they do. Giva's vision is to create 'lift' to the individual vision and goals of these exceptional students, and we are very proud to help them realize these goals and assist them in their tangible efforts to change the world! With this scholarship, Giva's goal is to encourage people to set an 'exceptional' standard for themselves. The world needs a standard of 'exceptional' to meet the vexing global challenges that we face today. Our congratulations go out to Mr. Malde, and we wish him much continued success," said Ron Avignone, Founder of Giva.

For more information about GIva's Student Scholarship and Worldwide Community Ambassador Award, please visit our student scholarships page.

Giva Announces Scholarship-Tony Robbins "Unleash the Power Within" Seminar- for March, 2015 NY Area

In July, 1999, Ron Avignone, Giva founder, attended an "Unleash the Power Within" event in San Francisco and it served as the impetus to begin the creation of our enormously successful company!

In the spirit of giving back, Giva announces scholarships for free general admission to the Tony Robbins' seminar in the New York Area, March 5-8, 2015. Scholarships will be awarded to individuals who write thoughtful essays in answering the following questions:

What are your dreams and aspirations and how specifically will you achieve them? How will you contribute to the world by giving back?

The essay needs to be between 600-1000 words, and must be submitted to our mailing address no later than February 1, 2015. A current resume must also be included with the essay. Giva will choose the scholarship winners and will award the scholarships by February 15, 2015.

Learn to tap into your own power to create an extraordinary life of gratitude, health, personal relationships, career achievements and spiritual and monetary wealth and a sense of responsibility to give back. One weekend can change everything and put you into a radically different orbit for the rest of your life!

For more information, please see visit our Tony Robbins Unleash the Power Within scholarship page. Submit your application and essay today!

Giva's Compliance with EU & Switzerland Safe Harbor Framework

Giva Safe Harbor Compliance

In October of 1998, the European Commission created a Directive on Data Protection, which prohibits transferring personal data to non-European Union countries that do not meet a certain level of privacy protection. The EU felt this was necessary as it and the United States approach handling data privacy in different ways.

In order to allow US companies to quickly comply with EU standards, the European Commission and the U.S. Department of Commerce worked together to provide a framework by which organizations could certify their compliance. The program is called the U.S.-EU Safe Harbor program, and certifying to the framework allows U.S. organizations to join this program.

With Switzerland, their Federal Data Protection and Information Commissioner also worked with the U.S. Department of Commerce to create a separate "Safe Harbor" framework, for the same purposes as the EU "Safe Harbor" framework.

Giva values the privacy of its users and visitors, and Giva respects the privacy definitions of not only the U.S., but the other organizations around the world that have decided upon their own standards they feel are best for the people they represent. With this, Giva has completed the self-certification process as defined in the Safe Harbor framework for both the European Union and Switzerland.

For more information about Giva's Safe Harbor compliance, please visit our Privacy Policy page.

2013 Giva Student Scholarship and Worldwide Community Ambassador Award Winners

Giva is pleased to congratulate Joseph Lee and Shila Vardell, 2013 recipients of Giva's Student Scholarship and Worldwide Community Ambassador Award.

Joseph Lee is an MD candidate attending Rush Medical College. "I am truly honored to be chosen as the recipient of the 2013 Giva Scholarship! I believe that there is no better time to give back to the community and those in need than now. I hope that through this scholarship, I can gain inspiration from the commitment of others and serve as an example of the change one committed, passionate individual can make. Thank you again for the amazing opportunity!" said Mr. Lee on receiving the scholarship.

Shila Vardell currently attends the University of Phoenix working towards her Master of Business Administration (MBA), Accounting and Business/Management degree.  When asked about her reaction to the scholarship award Ms. Vardell responded, "Thank you so much for selecting me as the Giva scholarship recipient!  I am overwhelmed with appreciation and excitement. This scholarship is going to help me in so many ways and I cannot express enough how appreciative I am for Giva's generosityand support of this scholarship."

"Giva is excited and proud to engage with and support these students who truly exemplify the absolute best and brightest of this generation in not only their scholastic endeavors, but also in their personal vision and self-motivation to change the world around them. In short, they are the change they want to see in the world," said Ron Avignone, Founder of Giva, Inc.

 

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