"Giva help desk solutions have proven to be very fast, highly functional, reliable, and secure over the Internet."
Director of Information Technology
Thacher Proffitt & Wood LLP
Business Results Achieved
When compared with BMC® FootPrints™ by BMC Software, the Giva Service Management Suite provided Thacher with:
Higher ROI over a two-year period verses purchasing and internally hosting a help desk application
- Lower TCO by outsourcing non strategic applications
- Significantly increased employee satisfaction with the help desk
- 100 percent uptime using Giva 24 x 7
- An additional layer of disaster protection and IT business continuity with third-party hosting
About Thacher Proffitt & Wood LLP
With a global reach and a strong reputation in commercial and financial transactions and litigation, Thacher Proffitt & Wood LLP pursues legal and business matters for its clients worldwide.