"We were able to integrate Giva eCustomerService into our daily operations and have experienced a high ROI on our time and money."
Director, Customer Service
Business Results Achieved
mindSHIFT Technologies selected Giva eCustomerService™ and Giva eKnowledgeManager™ to manage its customer service operations for its Aspire Legal Services. The Giva Service Management Suite™ provided mindSHIFT and Aspire.net with:
- A powerful, yet elegant hosted solution to manage customer service operations
- A high level of service and understanding of the customer
- High ROI
- 100 percent uptime using Giva 24 x 7 x 365
- Reduced customer support costs
- Lower total cost of ownership with the Giva On Demand Software™ option
About mindShift Technologies
mindSHIFT Technologies provides flexible managed technology services that keep its customers' IT resources running smoothly.