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"We were able to integrate Giva eCustomerService into our daily operations and have experienced a high ROI on our time and money."
Kevin Pearson
Director, Customer Service
mindSHIFT Technologies
Business Results Achieved
mindSHIFT Technologies selected Giva eCustomerService™ and Giva eKnowledgeManager™ to manage its customer service operations for its Aspire Legal Services. The Giva Service Management Suite™ provided mindSHIFT and Aspire.net with:

 

  • A powerful, yet elegant hosted solution to manage customer service operations
  • A high level of service and understanding of the customer
  • High ROI
  • 100 percent uptime using Giva 24 x 7 x 365
  • Reduced customer support costs
  • Lower total cost of ownership with the Giva On Demand Software™ option
About mindShift Technologies
mindSHIFT Technologies provides flexible managed technology services that keep its customers' IT resources running smoothly.