Request for Change Setup/ Customization
Take a tour of quick and easy eChangeManager setup process.
Customize RFC Fields
ITIL Cloud Change Management Software Setup Benefit Values
Define Benefits a RFC Has to an Individual or to the Business
For the Change Manager to prioritize and categorize a RFC, he must understand the benefit this change has to an individual or to the business. Enter your own benefit values. Set the presentation order in the "Number" column. Examples are Major, Significant, Minor and Low. Entering is easy to do. When initially configuring eCM, simply enter all your entries in the large white box separating each entry with a comma. Giva recommends that you clearly define and document your benefit categories for consistency between each RFC.
Request a Live Demo
Assess Your Needs
Try Giva's 30 Day Trial