Request for Change Setup/ Customization
Take a tour of quick and easy eChangeManager setup process.
Customize RFC Fields
ITIL Cloud Change Management Software Setup Approvers
Define the Number of Required Approvers and Who They Are
Select how many approvers you would like to be required to approve each RFC. The pool of people who are allowed to approve RFCs will be listed on this page.
In order for a person to be an approver, the "Allow this person to approve Change Requests" must be check in their profile under Roles and Service Groups.
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