Take a tour of the 7 easy eCustomerService quickstart steps.
Cloud Customer Service Software Quickstart Guide Introduction
Seven Easy Steps to Getting Up and Running in a Week
Giva provides you with pre-deployment worksheets that can be used to document your thinking process as you go through the set-up. We also provide you with default settings for all required fields. You can use these default settings as a starting point to get up and running fast.
eCustomerService is easier to use Customers tell us that eCustomerService's ease-of-use is its most compelling feature. In fact, Giva has trained our customers to become fully functional with eCustomerService in a single two-hour session. It is 100% web-based and architected from the ground up as a web-based application. Our applications, tools and reports are based upon common web navigation metaphors, drastically reducing training time. This ease-of-use includes accomplishing functions with simple point-and-click steps and the use of familiar icons.
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