Creating, Approving, Implementing, and Closing RFCs
Take a tour of the standalone eChangeManager workflow and notifications.
Reporting on RFCs
Customizing RFC Layout
Hosted ITIL & SOX Compliant IT Change Management Software RFC Change Manager Approval
RFC Change Manager Approval-Giva eChangeManager
Giva eChangeManager allows you to designate any system user as an approver. An Approver role is a special right. Approvers check the "My Approval" checkbox to designate their approval. In this example, according to the business rules setup, 3 approvers are required for an RFC to be approved. First, Jim King gave his approval. However, Charles Becker is a Change Manager. He can unilaterally approve an RFC. An Emergency Committee member can also do this. In this case, Charles Becker has overridden the normal approval workflow process which required 3 approvals and the RFC is immediately approved and designated as such.
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