Creating, Approving, Implementing, and Closing RFCs
Take a tour of the standalone eChangeManager workflow and notifications.
Reporting on RFCs
Customizing RFC Layout
Hosted ITIL & SOX Compliant IT Change Management Software Forward Schedule of Changes Report
Easy-to-use Forward Schedule of Changes Report-Giva eChangeManager
This report lists all currently scheduled changes. You may query for Service Group(s) and a date range. The date range automatically defaults to the start date = "today – 1 day" and the end date = "today + 31 days." This makes it easy to see what changes took place in the last twenty-four hours and those scheduled for the next month. This report lets the help desk plan support resources based on the volume and types of changes scheduled.
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