Help Desk Application Setup
Take a tour of quick and easy help desk setup process.
Service Request Fields
Hosted Help Desk Software Setup Users/Customers
Load Your Customer Database and Define Help Desk Personnel
Add/Users/Customers can be completed by using the Batch Users/Customers Import function. Giva's industry standard Web Services API can also be used for an initial batch import of Users and Customers as well as maintaining ongoing synchronization between the two databases.
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