Best Customer Support Software User Interace

Intuitive Issue Tracking System Software Design

Giva's intuitive interface allows you to easily manage customers' service requests, identify VIPs, quickly enter new tickets, create pre-defined tickets for common issues, and guide agents in the ticket-creation process with pre-defined questions tied to the nature of request.

Intergrated Knowledge Base & Issue Tracking System Software

Quickly Find Problem Resolutions for Top Customer Support Software Interactions

It's easy to find resolutions to customer's problems with Giva's integrated knowledge base. You can copy the knowledge article, with attached documents, to a service request, and you can rate knowledge articles for best issue tracking system software efficiency and top rated customer support.

Simple and Elegant Cloud Help Desk Software

No, we're not Apple Computer, but our customers swear we were picked from the same tree. We have legions of designers that nitpick interface details down to the pixel level for the benefit of our help desk application. The brightest Silicon Valley software industry usability experts and interface designers mull over the look and feel of Giva's help desk and customer service ticketing system with every new release. Yes, our teams have legendary fights, but all this obsessive gnashing yields help desk and customer service software that is so simply elegant. If this was easy work, then all IT help desk and customer service software would look like Giva. Our customers give us a constant flow of kudos that sustains our high bar and it fuels Giva to continue to obsess over every detail to give you an unparalleled experience.

The Giva Difference Video


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