Onsite & Offsite Encrypted Backups for Giva's Cloud Help Desk Software
Giva's HIPAA-compliant backup strategy creates regular backups on a daily and weekly basis to enable the ability to quickly restore data from encrypted backups, if needed.
Data Backup Plan (R) - §164.308(a)(7)(ii)(A) Giva's HIPAA-compliant backup procedures create and maintain retrievable exact copies of all data that contain protected health information (PHI) from electronic health and medical records.
Giva performs daily incremental backups and weekly full backups. Weekly full backups are retained for 2 weeks and daily incremental backups are retained for 1 week to ensure that critical data remain safe, encrypted and always available.
Primary Backups are stored locally for fast restores.
Offsite Backups - Data Center - Different Location
Offsite backups are a key requirement of HIPAA's Disaster Recovery Plan (R) - §164.308(a)(7)(ii)(B) to ensure procedures are in place to prevent data loss.
To mitigate the risk of a catastrophic data loss in our redundant data center facilities, Giva further replicates backups to another data center in a different location.
Backups are replicated to our offsite data center facility in a different location every 24 hours.