About Giva

Total Control. Total Information. Total Service Management.

As a leading provider of service management solutions, Giva helps companies manage, analyze, and streamline their service management business processes to reduce costs, speed issue resolution, and increase customer satisfaction.

Giva customers depend on the Web-native, ITIL-compliant Giva Service Management Suite™ to provide a command and control center for all their service management business processes – from IT help desk, customer service and IT change management to employee service requests and sales inquiries.

Giva’s leadership, vision, and commitment to customers continuously fuel the drive to provide innovative business solutions that help customers streamline business processes, measure results, and better serve their customers. Together, Giva’s world-class service management solutions and Giva Professional Services help customers effectively manage their business.

A private company headquartered in Santa Clara, California, Giva serves customers worldwide.

Giva Management Team

A seasoned management team directs Giva’s fast-paced growth. Together, the team has significant management experience in high-growth organizations, as well as deep experience in product development, Internet technologies, security, infrastructure, sales, marketing, and customer support.

The management team has experience from such technology leaders as Autodesk, Corio, Cybersource, Epylon, Hewlett-Packard, IBM, Remedy, Visa International, and VPNet Technologies.

Collectively, the management team forges the strategic vision of the company and focuses on achieving our long-term goals of predictability, profitability, sustained growth, and 100 percent customer satisfaction. Giva’s management team is also responsible for attracting and retaining a professional workforce that meets the highest standards and for providing a rewarding environment to its employees.