Visual Reporting, Management Dashboards and a Radically Intuitive Design
Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership. Giva is a private company headquartered in Santa Clara, California serving delighted customers worldwide.
Giva Management Team
A seasoned management team directs Giva's fast-paced growth. Together, the team has significant management experience in high-growth organizations, as well as deep experience in product development, Internet technologies, security, infrastructure, sales, marketing, and customer support.
The management team has experience from such technology leaders as Autodesk, Corio, Cybersource, Hewlett-Packard, IBM, Remedy and Visa International.
Collectively, the management team forges the strategic vision of the company and focuses on achieving our long-term goals of predictability, profitability, sustained growth, and 100 percent customer satisfaction. Giva's management team is also responsible for attracting and retaining a professional workforce that meets the highest standards and for providing a rewarding environment to its employees.