e
change
manager

The ITIL® (IT Infrastructure Library®) compliant Cloud Giva eChangeManager™ is intuitive and easy-to-use and can be deployed in just days and requires only one hour of training.
 
Giva's robust, fast and painless reporting quickly measures IT team productivity resulting in faster and higher quality IT change management decision-making.
 
Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.

eChangeManager Dashboard

 

Creating, Approving, Implementing, and Closing RFCs

Take a tour of the standalone eChangeManager workflow and notifications.
Change Management Request Waiting for Approval

Reporting on RFCs

Change Management Reports

Customizing RFC Layout

Customizing Change Management Request Layout

Giva is HIPAA Compliant!

Giva makes HIPAA compliance very easy for our customers since the data center, hardware and software infrastructure of Giva's cloud help desk software meet the very strict HIPAA compliance regulations. Giva uses HIPAA-compliant data encryption to ensure that all PHI data in hospital and healthcare electronic health and medical records is secure.

Giva's HIPAA-compliant security approach uses a comprehensive, multi-tiered security strategy to protect PHI in electronic health and medical records combined with a multi-tenant infrastructure to manage costs for our customers. A security-first approach means that a regular assessment of application vulnerabilities is a key part of providing the highest levels of data security for PHI from electronic health and medical records. Proper log management is utilized for anomaly detection and forensic analysis.