On Demand Software Option

Giva Lowers Total Cost of Ownership

As a true Web-native solution, the Giva Service Management Suite™ is available either with the Giva On Demand Software™ option hosted by Verizon Business or locally installed on your infrastructure.

Tour of Verizon Business Data Center

While some organizations prefer installing and running applications internally, the Giva On Demand Software option gives you an alternative – with this hosted solution, you can immediately access services built on a world-class infrastructure and delivered via the Internet.

With the Giva On Demand Software option, Giva solutions do not require any client software, Web or database servers, reporting applications, databases, or VPN equipment at any of your sites. Your users simply securely log in to Giva solutions over the Internet and get right to work.

The Giva On Demand Software option:

• Delivers high application availability and reliability
• Provides you with full control over application administration and ability to customize applications to meet your unique requirements
• Leverages IT resources, allowing your IT team to manage other, mission-critical systems
• Provides redundant power and network connections, back-up, physical and network security, and 24 x 7 x 365 monitoring, operations and administration
• Transmits service management network traffic over the public Internet, rather than on more expensive leased line WANs
• Dovetails with disaster planning and simplifies business continuity issues by minimizing applications hosted on-site

With the Giva On Demand Software option, you no longer need to purchase, manage, maintain, or upgrade:

• Application, database, and Web servers
• Database, Web server, and reporting (e.g. BusinessObjects™ Crystal Reports®) software
• VPN or other telecommunications equipment

The Giva On Demand Software option allows you to minimize up front capital expenditures and reduce headcount requirements for set-up and on-going maintenance.