Value-Added Resellers

Giva Partners develop, extend, customize, package, resell, and deliver Giva customer service and help desk products for both vertical and horizontal markets in both mature and emerging markets.

Value-added Resellers are categorized as:

• VAR — VARs embed the Giva customer service and help desk software products with their core offering, tailored to the needs of the targeted vertical markets that the VAR serves.
• Reseller — Resellers work with Giva to resell our fully branded services to customers – typically in emerging and developing markets where Giva has limited direct sales presence and little brand awareness.
• OEM — OEM partners embed Giva and create new on-demand services, existing largely outside the customer service and help desk market.

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ContactWorks manages call centers that help companies build stellar prospect and customer relationships by maximizing their brand marketing delivered through technical support, customer service support, and outbound b2b sales management with expertise that equals or surpasses industry standards and builds brand identity at the customer level (one-on-one). We specialize in effective message delivery whether talking to a prospect, a customer, a salesperson or an employee.

http://www.cwxtx.com/