A service level agreement (SLA) usually refers to the contract between an end-user and a service provider. A completed SLA provides information on specifics, maintenance and other features pertaining to what the customer will receive as a part of the commitment with a provider.
In the United States, healthcare organizations are required to abide by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. This act provides guidelines pertaining to the handling of patient information across a number of platforms. When healthcare organizations are looking for cloud solutions to manage their data, ensuring that it is HIPAA compliant is a necessity.
It is no secret that Canadian businesses have struggled to bridge the gap between protecting both personal and financial data within their organizations. As a component of the Digital Privacy Act that was passed in 2015, the Canadian government is now in the final stages of enforcing legislation that will require all businesses in Canada to report any cyber security breach immediately.
Long gone are the days when healthcare organizations could not trust cloud security to manage their protected health information. In fact, healthcare organizations are increasing their dependence on cloud technology. What had begun as cloud deployment on back office applications has now expanded into an end-to-end solution that includes analytics and patient facing tools, among many others.
In an effort to assist our Canadian CISO clients, Giva has compiled a listing of upcoming 2017 conferences and summits. We hope this will be helpful to you!
UCHealth Denver tested the real-time social feed, CareLoop, and its effectiveness with regard to its spread of messages and information. CareLoop is essentially Facebook for patients; it is a medium that facilitates messages from medical professionals, questions from patients, test results, explanations, even providing users with information on possible symptoms and what they should be expecting in terms of certain procedures and medicines. Like most social media sites, CareLoop is a live feed, allowing patients to acquire their information and stay current up to the minute. Physicians and nurses have more opportunities to communicate with their patients without the necessity of a face-to-face visit.
In an effort to assist our Canadian business, Giva has compiled a listing of upcoming 2017 customer service conferences and summits. We hope this will be helpful to you!
In an effort to assist our Canadian business, Giva has compiled a listing of upcoming cyber security conferences and summits in Canada for 2017. We hope this will be helpful to you!