People & AI-Powered Help Desk Software

Support Your Customers, Not Your Software

People are the center of excellent service & AI Copilots help soar productivity
  • Start serving customers after just 1 hour of training
  • Resolve issues quickly and effortlessly with AI Copilots, automation & smart workflows
  • Get immediate & actionable insights with highly visual dashboards, reports, charts & graphs
Help Desk Software Dashboard
Intuitive Support Desk Dashboard

As Easy as Setup, Track, Flourish

Giva's Help Desk Software Administration Introduction
Quick Setup
Help Desk Ticket Creating Features
Help Desk Ticket Creation, Simplified
Robust, Fast & Painless Giva Reports
Easy, Robust, Real-Time Reports

Increase customer satisfaction by 38%

Achieve rapid issue resolution, powered by our easy-to-navigate app and smart workflow automation

Boost operational efficiency with AI Copilots by 47%

Knowledge Copilots identify correct answers/issue resolutions and AI ticket summaries decrease time to resolution

Reduce training costs by up to 70%

Learn easily with our intuitive design, allowing new team members to become proficient in hours, not weeks

Provide Your Customers with the Safety and Security of HIPAA/HITECH Compliance

HIPAA Compliance Included in All Editions at No Additional Cost & Covered by Cyber Liability Insurance Policy

You know that cyberattacks, data breaches, and malware pose significant threats, so adhering to stringent security and compliance standards is paramount. HIPAA-level security benefits not only healthcare, but any industry and it is crucial for safeguarding customer privacy and personal information.
Get more details on how Giva's HIPAA Compliance keeps your data secure.

Customer Testimonials

Ready to Take the Next Step to Help Elevate Your Customer Support?

Giva is ready to help you achieve your goals!
Book a free Giva demo to see our solutions in action, or start your own free, 30-day trial today!