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Customer Service Ticketing

Discover how Customer Service Ticketing can lower costs, increase productivity and customer satisfaction using automation, reporting analytics and custom dashboards for data-driven decision making.

What Is, and Why Have, a Customer Service Ticketing System?

Learn why you need a customer service ticketing system & how to set up a customer support department to make happy, "forever" customers!
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Customer Service Ticketing System

What Is, and Why Have, a Customer Service Ticketing System?

Learn why you need a customer service ticketing system & how to set up a customer support department to make happy, "forever" customers!
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Benefits of a Customer Service Ticketing System

Learn how a customer service ticketing system helps increase loyalty, customer retention and satisfaction, & helps differentiate your company & increase profitability.
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Benefits of Customer Service Ticketing

Customer Support Dashboard

Learn how Giva's configurable customer dashboards enable support managers to understand precisely what's happening, & more crucially, how customers are being affected.
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Customer Support Dashboard

Customer Support Dashboard

Learn how Giva's configurable customer dashboards enable support managers to understand precisely what's happening, & more crucially, how customers are being affected.
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What Makes Giva the Best Customer Service Software?

Giva's cloud-based solution means no bulky downloads, compatibility across devices & OS, rapid deployment & updates, plus top-level security & the best customer support team.
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Best Customer Service Software

Customer Service Knowledge Base

What is a knowledge base, what are its benefits, & how do you create and maintain one for customer service excellence? Answers from the experts at Giva.
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Customer Service Knowledge Base

Customer Service Knowledge Base

What is a knowledge base, what are its benefits, & how do you create and maintain one for customer service excellence? Answers from the experts at Giva.
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Giva Start-up & Training: Easy & Fast

Discover why Giva is the quickest customer service software application to get up & running, & Giva's simplistic training methodology.
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Customer Service Knowledge Base
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