About Giva
Visual Reporting, Management Dashboards, and a Radically Intuitive Design
The Giva Difference
- Deploy in days, train in 1 hour
- Robust, fast & painless reporting for higher quality decision-making
- Highly customizable without programming or consultants
Company
Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud.
Now, with hundreds of customer-driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Giva's robust, fast, and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.
Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Giva is a private company headquartered in Sunnyvale, California serving delighted customers worldwide.
Agile Research & Development
Giva brings extraordinary value to customers by rapidly delivering new features/functions that customers request by using the Agile Software Development Process — every 3 weeks a new software release is pushed into production on our cloud servers.
Security
Cybersecurity threats are constant and ever changing. Giva's HIPAA-compliant solution has many extra security and compliance features to protect customers' data. Giva has a strong market focus on healthcare, banking, law, education, and other customers requiring high security standards. Giva processes millions of Service Requests, Knowledge Articles, and Requests for Change in a highly secure and SSAE 18 SCO 2 Type 2-compliant environment.
Social Responsibility
We at Giva believe not only in the power of the individual to better the world around them but also the power of many unified individuals working as one towards a particular goal. We encourage our employees to follow their individual strengths and passions to help others.
Volunteerism
Our employees have stood shoulder to shoulder as volunteers with people around the world from helping the poverty stricken in Honduras, to local soup kitchens and homeless shelters, public speaking events, construction projects, etc. We believe in living outside of ourselves and seeing what ripple effects happen in the lives of others.
Internship Program
Giva offers multiple and diverse internship opportunities annually to assist students in preparing for post-graduation success.
Scholarships
Giva's Corporate Student Scholarship and Worldwide Community Ambassador Award is for anyone attending a college or university in the United States.
Learn about Giva scholarships.