the
Givadifference

Deploy in Days/Train in 1 Hour

Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.

Robust, Fast & Painless Reporting for Higher Quality Decision Making

Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.

Highly Customizable Without Programming or Consultants

Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.

 

Giva Whitepapers
Giva Blog
Blog
Sep 26, 2016 - CSR Spotlight: Expedia is Helping Cancer Patients See the World
Between treatment, hospitalization, pain and fear, children battling cancer often have fewer opportunities to travel and go on adventures in the outside world. Read more
Sep 22, 2016 - 4 Keys for Integrating ITIL and the Cloud
As businesses move to the cloud, IT Service Management (ITSM) tools within the cloud are becoming increasingly common. Read more
Sep 20, 2016 - Why Succumbing to Cyber Extortion is Dangerous
On February 5, 2016, the use of ransomware on Los Angeles' Hollywood Presbyterian Medical Center caused a shutdown of their systems and served as a reminder of the increasingly pressing issue of cyber extortion. Read more