the
Givadifference

Deploy in Days/Train in 1 Hour

Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Giva Deploy in Days/Train in One Hour Video
Giva Robust, Fast & Painless Reporting for Higher Quality Decision Making Video

Robust, Fast & Painless Reporting for Higher Quality Decision Making

Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.

Highly Customizable Without Programming or Consultants

Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Giva Highly Customizable Without Programming or Consultants Video

 

Giva Whitepapers
Giva Blog
Blog
Jun 7, 2019 - 5 Types of Help Desk: Which is Right For You?
Help desks are typically grouped according to their form of deployment, the size of a client's business and whether the software's source code is accessible and easy to alter. Read more
May 31, 2019 - 4 Proven Ways to Achieve Proactive Customer Service
Proactivity in customer service is an efficient way of cementing customer loyalty while simultaneously decreasing service calls and ticket traffic by solving problems before they even come into existence. Read more
May 24, 2019 - Healthcare Data Security in the Age of Precision Medicine
Pharmacogenomics, or the study of the human genome's response to drugs, originated in the late 1990s. Read more