the
Givadifference

Deploy in Days/Train in 1 Hour

Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.

Robust, Fast & Painless Reporting for Higher Quality Decision Making

Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.

Highly Customizable Without Programming or Consultants

Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.

 

Giva Whitepapers
Giva Blog
Blog
May 25, 2016 - CreateAthon: Pulling All-Nighters for Charity
All-nighters are not just for procrastinating college students anymore. Read more
May 23, 2016 - Healthcare Customer Service
Good customer service is important in any industry, but especially in healthcare. Read more
May 20, 2016 - Why to Encourage Negative Feedback from Customers
Is your company's customer service department stuck in the mantra that negative feedback should be swept under the rug and kept silent? Negative customer feedback can be a death knell in today's world of intense competition, social media and instant virtual report cards, but it doesn't have to be! In Giva's recent Customer Think article "Why Encourage Negative Feedback to Make Customers "Sticky"?' learn how to embrace negative feedback and turn your customers into a massive marketing force. Read more