Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned

The Giva Difference

Giva helps teams achieve Service Management excellence

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned

Why Giva for Help Desk, IT Service Management and Customer Service?

HIPAA-compliant SSAE 18 SCO II Type 2 & other security audits.
Hardened and secure infrastructure & Multi-Factor Authentication (MFA).
ITIL® foundation-based best-practice framework to guide IT Service Management.
MetroHealth
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Customer Success

Featured Whitepapers

Blog

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Jul 2, 2024 - 16 Examples of Internal Customers, Including Their Common and Unique Support Needs
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