Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud

The Giva Difference

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Learn More
Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud
American Musieum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Client Success

Our Service Management Suite

IT Help Desk
Customer Service
Service Desk
IT Change Management
Knowledge Management
Asset Management

The Giva Difference

The Giva Difference: Fast Deployment
Fast Deployment
Deploy in days, train in 1 hour
The Giva Difference: Powerful Reporting
Powerful Reporting
Robust, fast & painless reporting for higher quality decision-making
The Giva Difference: Highly Customizable
Highly Customizable
Highly customizable without programming or consultants

Blog

Jan 11, 2021 - Healthcare Organizations Going Digital for Covid-19 Testing & Tracking
According to the NY Times, many public and private healthcare organizations are overwhelmed by faxes and paper workflows for Covid-19 testing and tracking and are looking for digital solutions to Read more
Jan 6, 2021 - The Difference Between Helpdesk, Technical Support & Desktop Support & Skills Required
With continued growth in computer and hand-held device use in the lives of many brings increasing technical questions and problems that arise. Read more
Dec 30, 2020 - How to Implement a Cost Effective Help Desk
Small and medium-sized organizations on a budget may be hesitant to initiate the process of looking into and implementing a help desk solely based on cost. Read more