Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned

The Giva Difference

Giva helps teams achieve Service Management excellence

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned

Why Giva for Help Desk, IT Service Management and Customer Service?

HIPAA-compliant SSAE 18 SCO II Type 2 & other security audits.
Hardened and secure infrastructure & Multi-Factor Authentication (MFA).
ITIL® foundation-based best-practice framework to guide IT Service Management.
American Museum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Customer Success

Featured Whitepapers

Blog

HIPAA Omnibus Rule
Nov 13, 2023 - What is the HIPAA Omnibus Rule & Why It Is Important for Business Associates
HIPAA Omnibus Rule
In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) governs how healthcare organizations and any associated companies or professionals handle patient data within that legislative framework. Read more
Help Desk Software Dashboard
Nov 6, 2023 - What is Help Desk Software Used For: From Basics to Benefits
Help Desk Software Dashboard
In today's digital age, customer expectations are continually rising, demanding swift and efficient responses from businesses. Read more
Help Desk vs. Desktop Support
Oct 30, 2023 - Help Desk vs Desktop Support: Comparing ITSM Delivery
Help Desk vs. Desktop Support
When it comes to technical support, there are two main options: Help Desk and Desktop Support. Read more