Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud

The Giva Difference

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Learn More
Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud
American Musieum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Client Success

The Giva Difference

The Giva Difference: Fast Deployment
Fast Deployment
Deploy in days, train in 1 hour
The Giva Difference: Powerful Reporting
Powerful Reporting
Robust, fast & painless reporting for higher quality decision-making
The Giva Difference: Highly Customizable
Highly Customizable
Highly customizable without programming or consultants

Featured Whitepapers

Blog

Root Cause Analysis Asking the 5 Whys
Jun 15, 2022 - Root Cause Analysis (RCA) and Asking the 5 'Whys'
Root Cause Analysis Asking the 5 Whys
What's causing the recent influx of service tickets at your organization? Why are customers complaining about long wait times for a reply? Why are your customer service staff resigning regularly? Sometimes, persistent issues can be related to a product or service you offer. Read more
Root Cause Analysis Asking the 5 Whys
Jun 15, 2022 - Root Cause Analysis (RCA) and Asking the 5 'Whys'
Root Cause Analysis Asking the 5 Whys
What's causing the recent influx of service tickets at your organization? Why are customers complaining about long wait times for a reply? Why are your customer service staff resigning regularly? Sometimes, persistent issues can be related to a product or service you offer. Read more
Workplace Email Jail and How Zero Inbox Can Set You Free
Jun 8, 2022 - What is "Email Jail" in the Workplace and How "Zero Inbox" Can Set You Free
Workplace Email Jail and How Zero Inbox Can Set You Free
Email is a communication tool meant to help organizations send important information and collaborate on projects. Read more