Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud

The Giva Difference

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Learn More
Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud
American Musieum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Client Success

Our Service Management Suite

IT Help Desk
Customer Service
Service Desk
IT Change Management
Knowledge Management
Asset Management

The Giva Difference

The Giva Difference: Fast Deployment
Fast Deployment
Deploy in days, train in 1 hour
The Giva Difference: Powerful Reporting
Powerful Reporting
Robust, fast & painless reporting for higher quality decision-making
The Giva Difference: Highly Customizable
Highly Customizable
Highly customizable without programming or consultants

Blog

Jun 18, 2021 - How to Leverage Customer Intelligence to Reduce Operating Costs
What is Customer Intelligence (CI)? The internet is home to many tracking tools designed to gather valuable information to better profile consumers. Read more
Jun 9, 2021 - The Ultimate IT Help Desk Software Evaluation Checklist
Before making an investment in any IT Help Desk Software solution, you should evaluate if the service meets all your requirements for a help desk system in supporting your customer's experience with your business. Read more
Jun 1, 2021 - 3 Must-Have Customer Service Tools to Scale Your Startup
Customer service is a necessary component to any startup. Read more