the
Givadifference

Deploy in Days/Train in 1 Hour

Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Giva Deploy in Days/Train in One Hour Video
Giva Robust, Fast & Painless Reporting for Higher Quality Decision Making Video

Robust, Fast & Painless Reporting for Higher Quality Decision Making

Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.

Highly Customizable Without Programming or Consultants

Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Giva Highly Customizable Without Programming or Consultants Video

 

Giva Whitepapers
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Blog
Feb 14, 2019 - 3 Ways to Cure Corporate Amnesia Through Knowledge Management
The Business dictionary defines corporate amnesia as the loss of corporate memory: skills that were not transferred and valuable knowledge which was not (or could not be) documented, due to excessive downsizing, frequent layoffs, or un-managed employee attrition. Read more
Feb 7, 2019 - 5 Ways to Remedy a Bad Customer Service Situation
No matter how hard you may try, delivering great customer service all the time may simply not be possible. Read more
Feb 1, 2019 - Upcoming U.S. Cyber Security Events for 2019
2018 witnessed an increase in cyber security awareness by the government, private organizations and the general public. Read more