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Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

Upcoming 2017 CIO Conferences and Summits in Canada

CIO Conferences & Summits in Canada

In an effort to assist our Canadian business, Giva has compiled a listing of upcoming 2017 conferences and summits. We hope this will be helpful to you!

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What It Means To Be HIPAA Compliant

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) was established in the U.S. in 1996 to protect an individual's personal health care information. Healthcare institutions are required to meet all standards and comply with the appropriate security measures in order to safeguard patient data. These standards became enforceable by law on 21 April, 2005.

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4 Powerful Methods of Automation In Customer Service

Automation in Customer Service

Providing quality customer service is a concern for nearly all businesses. It is important to be timely, consistent, efficient, and polite. However, not all customer service aspects may not be a job for humans. Automation offers many benefits to companies hoping to streamline their customer service, which can increase customer satisfaction and reduce costs. The following are four methods of including automation in providing customer service:

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4 Benefits of Healthcare Providers Using Big Data

Big Data & Healthcare

The advent of digital technology has provided many benefits to healthcare providers. One particular advancement is the use of big data, or extremely large data sets that can be analyzed to reveal patterns and trends. Utilizing big data can provide healthcare facilities more efficient operations and insight into patients and their health.

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What it Means to be a Valuable Voluntourist

Valuable Voluntourism

As our world becomes more and more philanthropic and globalized, people with the means to travel are increasingly inclined to make an impact on the areas they visit. Thousands of tourists are no longer comfortable lounging in a tropical hotel, knowing that the issues in the region are evident just outside their door. Instead, they want to be immersed in the area's culture and challenges, leaving a positive mark on the community and locals before returning home. Voluntourism, the hybrid of volunteering and tourism, is a middle ground for those who travel primarily for the sake of traveling, but want to incorporate gratifying altruistic work.

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Healthcare Cybersecurity to be Highlighted at HIMSS17 Conference: Orlando, Florida, Feb 19-23, 2017

HIMSS17

Cyber security has become an important issue for healthcare organizations as attacks on the industry, and in particular on private patient information, have grown more prevalent. A timely opportunity to learn more about the current state of healthcare cyber security, as well as many other pertinent issues in healthcare, is coming soon. The Healthcare Information and Management Systems Society (HIMSS) is hosting their 2017 Conference and Exhibition from February 19th to the 23rd at the Orange County Convention Center in Orlando, Florida.

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What is HITRUST vs. HIPAA?

HITRUST

The Health Insurance Portability and Accountability Act (HIPAA), which passed in Congress in 1996, outlines protection and security standards for health care data. Although this was passed twenty years ago, it is still very much relevant to companies today. A new acronym you may have heard recently is HITRUST, or the Health Information Trust Alliance. Many are under the impression that HIPAA and HITRUST are at odds with each other and fail to understand how the two are related.

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Connected Medical Device Security to be Explained during February 8th, 2017 Webinar

HIMSS Connected Medical Devices Security Webinar

Security should be a top priority when it comes to protecting the most private information found on an organization's connected medical devices. Though as many of us know, in a world where cyber-attacks are becoming more prevalent, protecting this information is becoming far more challenging.

An opportunity to learn more about potential risks and protection of this particular technology is upcoming, when the "Connected Medical Devices: How Well are They Secured?" webinar begins on February 8th, 2017 at 12:00PM CT. It is a complimentary event hosted by Mayuresh Ektare, VP of product management for Silicon Valley startup ZingBox, and in association with The Learning Center powered by HIMSS.

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Points of Light’s Conference on Volunteering and Service: Benefits for Attendees and Beyond

Benefits of Agile Software Development

In June of last year, Points of Light held their ninth annual Service Unites conference in the city of Detroit, to promote and commemorate giving back to communities on individual, group, and corporate levels. It is the largest yearly congregation in the name of volunteer work in the world.

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Customer Benefits from Cloud Vendors Using the Agile Development Methodology

Benefits of Agile Software Development

The benefits of Agile methodology are evident in Giva's platform. Case studies from satisfied customers show that Giva is committed to delivering a quality cloud product consistently and frequently.

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