Giva Blog
Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

Customer Service/CX Events in Canada for 2017

Customer Service Conferences & Summits in Canada

In an effort to assist our Canadian business, Giva has compiled a listing of upcoming 2017 customer service conferences and summits. We hope this will be helpful to you!

[Read More]

Cyber Security Events in Canada for 2017

Cyber Security Conferences & Summits in Canada

In an effort to assist our Canadian business, Giva has compiled a listing of upcoming cyber security conferences and summits in Canada for 2017. We hope this will be helpful to you!

[Read More]

Corporate Sustainability in Silicon Valley

Corporate Sustainability

The Center for Sustainability and Excellence (CSE) recently released a report on the sustainability of trends in Silicon Valley. The question about whether Silicon Valley corporations, of all shapes and sizes, are or are not models of sustainability, is still up for debate. Though the CSE report does provide vital research and data on this very topic, with an aim to achieve a clear cut answer.

[Read More]

How A White Hat Hacker Helped to Avoid a Healthcare Security Disaster

White Hat Hacker Helping Healthcare Data Security

On December 29, 2016, Department of Defense subcontractor Potomac Healthcare was notified about the jeopardizing of more than 11 gigabytes of private data for healthcare workers employed by the U.S. military's Special Operations Command. The compromised files were discovered by white hat hacker, Chris Vickery, who uncovered a flaw in an unprotected remote synchronization service. Upon his discovery, Vickery notified Potomac Healthcare about the insecurity of its data, which contained information dating back to 1988, and included names, locations, Social Security numbers, salaries and assignment units for psychologists, nurses and other Special Operations Command workers, some of which had top secret clearances.

[Read More]

Upcoming 2017 Healthcare IT Events in Canada

Healthcare IT Conferences & Summits in Canada

In an effort to assist our Canadian business, Giva has compiled a listing of upcoming 2017 healthcare IT conferences and summits. We hope this will be helpful to you!

[Read More]

What Deloitte’s Poll Tells Us About Blockchain Technology Adoption

Blockchain Technology

Consulting agency, Deloitte, is reporting that the healthcare industry will begin to heavily implement Blockchain technology in 2017. Despite the uneven understanding of Blockchain, its possibilities as a distributed database are garnering popularity and adoption from multiple fields. The technology offers advanced security and data storage, as well as interoperability, which makes it an asset in the healthcare field. Health and life sciences are primed to be the two leading industries in Blockchain deployment going forward this year, with financing, manufacturing, media, and telecom services expected to follow suit.

[Read More]

Upcoming 2017 CIO Conferences and Summits in Canada

CIO Conferences & Summits in Canada

In an effort to assist our Canadian business, Giva has compiled a listing of upcoming 2017 conferences and summits. We hope this will be helpful to you!

[Read More]

What It Means To Be HIPAA Compliant

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) was established in the U.S. in 1996 to protect an individual's personal health care information. Healthcare institutions are required to meet all standards and comply with the appropriate security measures in order to safeguard patient data. These standards became enforceable by law on 21 April, 2005.

[Read More]

4 Powerful Methods of Automation In Customer Service

Automation in Customer Service

Providing quality customer service is a concern for nearly all businesses. It is important to be timely, consistent, efficient, and polite. However, not all customer service aspects may not be a job for humans. Automation offers many benefits to companies hoping to streamline their customer service, which can increase customer satisfaction and reduce costs. The following are four methods of including automation in providing customer service:

[Read More]

4 Benefits of Healthcare Providers Using Big Data

Big Data & Healthcare

The advent of digital technology has provided many benefits to healthcare providers. One particular advancement is the use of big data, or extremely large data sets that can be analyzed to reveal patterns and trends. Utilizing big data can provide healthcare facilities more efficient operations and insight into patients and their health.

[Read More]

 

1   2   3   4   5   6   ...   62     Older Entries