Search Giva
×
About
Search
Start
Free Trial
Products
Products
Beauty in Simplicity, Power in Functionality
Customer Service
Help Desk
IT Service Management
Standalone IT Change Management
All Products
Pricing
Features
Swift Deployment, Lasting Value
AI-Powered Knowledge & Ticket Copilots
HIPAA Compliant
Compliance & Security Certificates
Reporting Analytics
Knowledge Management
Asset Management
Integrations
Customer Service Ticketing
All Features
Solutions
Solutions
Listening, Learning, Evolving
An impressive cadence of 14 new releases every year
Healthcare Organizations
Healthcare 3rd-Party Services
Behavioral & Mental Health Services
Legal Firms & Law Offices
Financial Services & Banking
Universities & Colleges
Nonprofits & Charities
Demos
Demos
Free set-up assistance with Giva's well-trained product experts
Customer Service
Help Desk/ITSM
IT Change Management
All Demos
Compare
Compare
Serving customers worldwide requiring high security & compliance
Compare Giva
14 Best ITSM Solutions
20 Best IT Change Management Solutions
32 Best Help Desk Solutions
24 Best Customer Service Solutions
Customers
Customers
Founded in 1999, our median customer retention is 12.8 years
Case Studies
Testimonials
All From Our Customers
Resources
Resources
Giva University provides learning designed to help develop new skills for today's world
Blog
Free Support Tools & Templates
HIPAA Resource Center
Customer Service Resource Center
ITIL Resource Center
Free Whitepapers
All Resources
Pricing
Search
About
Start
Free Trial
Get a Demo
Pricing
Get
a
Demo
Start
Free Trial
IT Ticketing
Systems
Discover how Ticket Management Systems can lower costs, increase productivity and customer satisfaction using automation, reporting analytics and custom dashboards for data-driven decision making.
What is an IT Ticketing System?
An IT support team is only as good as its ticketing system. Learn about the best IT ticketing systems for your organization.
Learn More
What is an IT Ticketing System?
An IT support team is only as good as its ticketing system. Learn about the best IT ticketing systems for your organization.
Learn More
Benefits of IT Ticketing Software for Support
IT support ticketing systems improve productivity and decrease expenses. High-quality, well-managed IT ticket management software will transform your help desk into a powerhouse.
Learn More
Free Ticketing System Software
A guide to the best free ticketing software, what to look for in free ticketing apps, and why paid ticketing software might be better in the long run.
Learn More
Free Ticketing System Software
A guide to the best free ticketing software, what to look for in free ticketing apps, and why paid ticketing software might be better in the long run.
Learn More
Best IT Help Desk Ticketing System
Go in depth examining IT help desk ticketing systems, including how they differ from customer service ticketing systems.
Learn More
What Is a Trouble Ticketing System and Why Have One?
Learn why you need a trouble ticketing system and how to organize your help desk to create "forever" customers.
Learn More
What Is a Trouble Ticketing System and Why Have One?
Learn why you need a trouble ticketing system and how to organize your help desk to create "forever" customers.
Learn More
Best ITSM Incident Management System
We explain what ITSM incident management is & how cloud-based software solutions support IT teams as they flow through the resolution process.
Learn More