Giva HIPAA-Compliant Cloud Help Desk Software

Giva's HIPAA-compliant cloud help desk software protects electronic health & medical records. Discover how Giva exceeds the key elements of HIPAA compliance.

Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records

All USA based hospitals, healthcare organizations, affiliated industries and foreign organizations doing business in the USA are required by law to meet the regulations of the Health Insurance Portability and Accountability Act (HIPAA). HIPAA compliance requires very strict security policies and data encryption with significant penalties for failing to protect personal health information (PHI) in electronic health and medical records.
Giva makes HIPAA compliance very easy for our customers since the data center hardware and software infrastructure of Giva's cloud help desk software meet the very strict HIPAA compliance regulations.

Business Associates Agreements (BAA)

Risk, IT Labor, Infrastructure Transfer to Giva
Giva's HIPAA-Compliant Cloud Help Desk Software Includes a Business Associates Agreement (BAA) to Protect Electronic Health & Medical Records
  • A HIPAA BAA is a contract between a HIPAA-covered entity (Giva's customer) and a HIPAA business associate (Giva). The contract protects personal health information (PHI) in any electronic health or medical record of the HIPAA-covered entity in accordance with HIPAA regulations.
  • The signed BAA contractually obligates Giva to protect our customer's PHI. This means that Giva shares liability with our customers in the very unlikely event of a data breach.
  • The signed BAA contractually binds the service provider to protect PHI. This means the service provider shares liability with the covered entity in the event of a data breach.
  • A BAA clearly defines the roles and responsibilities of Giva in protecting PHI in hospital and healthcare electronic health or medical records.
  • HIPAA certified cloud help desk software used by a hospital or healthcare organization without a BAA is not HIPAA complaint.